Welcome to the official website of Dr. Vipul Saneja, Pediatrician & Neonatologist. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or services.
1. Medical Disclaimer
The information provided on this website is intended for general educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment. While every effort is made to ensure accuracy, medical information may change over time.
Patients and parents are advised to consult the doctor directly for any medical concerns, emergencies, diagnosis, treatment decisions, or health-related questions regarding newborns, infants, or children.
This website does not replace physical consultation, emergency medical services, or professional healthcare evaluation.
2. Appointment Booking
Appointments booked through this website, contact forms, WhatsApp, phone calls, or third-party platforms are subject to doctor availability and confirmation.
The clinic reserves the right to:
Reschedule appointments
Modify consultation timings
Cancel appointments in unavoidable situations
Refuse appointments in case of misuse or incorrect information
Patients are requested to provide accurate contact details while booking appointments.
3. Emergency Medical Situations
This website should not be used for medical emergencies.
In case of:
Breathing difficulty
High fever
Seizures
Severe dehydration
Loss of consciousness
Neonatal emergencies
Any life-threatening condition
Please immediately contact nearby emergency medical services or visit the nearest hospital.
4. Online Consultation & Communication
Any online communication, teleconsultation, WhatsApp guidance, email communication, or appointment assistance provided through this website is subject to medical limitations and may not substitute physical examination when required.
The doctor reserves the right to recommend physical consultation, hospital admission, or emergency care whenever medically necessary.
5. Payments & Consultation Charges
Consultation fees, online booking charges, and other medical service charges displayed on the website are subject to change without prior notice.
Payments made through online payment gateways are processed securely through third-party payment providers. The clinic does not store debit card, credit card, banking, or UPI credentials.
6. Cancellation & Refund Policy
Appointment cancellation or refund requests, if applicable, shall be governed by the clinic’s Refund Policy available on this website.
Refund approvals remain solely at the discretion of the clinic management depending upon the nature of the appointment, emergency scheduling, and consultation status.
7. Intellectual Property Rights
Content available on this website including:
Images
Graphics
Logos
Medical content
Website design
is the intellectual property of the clinic unless otherwise stated and may not be copied, reproduced, modified, or distributed without written permission.
8. Patient Privacy & Data Protection
Patient information submitted through forms, appointment requests, or contact methods is handled with reasonable confidentiality and security.
By using this website, you consent to the collection and use of information as described in the Privacy Policy.
The clinic does not sell or share patient data with unauthorized third parties.
9. Limitation of Liability
The clinic, doctor, website owner, developers, or affiliated staff shall not be held liable for:
Delays in appointments
Website downtime
Technical errors
Temporary unavailability
Medical decisions taken without consultation
Misinterpretation of website content
Use of the website and reliance on information is at the user’s own discretion and responsibility.
10. Third-Party Links
This website may contain links to external websites, maps, payment gateways, or third-party platforms for user convenience. The clinic is not responsible for the content, policies, or practices of such external websites.
11. Website Availability
We strive to maintain uninterrupted website access; however, we do not guarantee continuous availability due to maintenance, server issues, updates, or technical limitations.
12. Changes to Terms & Conditions
The clinic reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of updated terms.
13. Governing Jurisdiction
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in India. Any disputes arising from website usage shall fall under the jurisdiction of the respective local courts.
14. Contact Information
For appointments, queries, or policy-related concerns, users may contact the clinic through:
Email given on contact us page
Mobile number given on contact us page
Clinic address mentioned on the website